Proxy medical examination
(proxy second opinion)
Procedures for proxy medical examination
① Handling inquiries
We will respond by email, phone, or WeChat.
② Interview
First, we will ask you in detail about your current symptoms and your requests for treatment. Specifically, please tell us what kind of treatment you have received so far and what you expect from treatment in Japan.
③ Proposal of a quote for proxy medical examination
We will propose the most suitable medical institution for your situation and prepare a quote that details the associated costs. The quote includes fees, translation costs, and the cost of requesting a second opinion from the medical institution.
④ Organizing patient documents, translating, and verifying data, proposing medical institutions
We will strictly manage the medical information of our customers and share it only with trusted affiliated medical institutions. We will introduce the most suitable medical institution and specialist according to your condition and requests.
⑤ Confirmation of payment, reservation of second opinion
As soon as payment is confirmed, we will proceed with the reservation procedure for the second opinion at the medical institution.
⑥ Reporting results and follow-up
We will summarize the results of the second opinion from the medical institution and carefully explain the treatment plan and costs.
Based on the results of the proxy medical examination, please decide whether or not to receive treatment in Japan.
If you have any questions regarding your decision regarding treatment in Japan, please feel free to contact us.
Procedure for receiving treatment in Japan
Handling inquiries
① Confirmation of application
If you would like to receive treatment in Japan after reviewing the results of the proxy medical examination, please sign the consent form. We will proceed with the application process after confirming the important items presented by the medical institution that can accept you.
② Confirmation of patient's requests
We will ask you in detail about your requests for treatment in Japan.
Specifically, please let us know your desired date of arrival in Japan, your place of stay, the status of your medical stay visa, and optional services such as interpretation and transportation.
③ Proposal of estimate for treatment in Japan
We will propose the most suitable medical institution according to your situation and prepare an estimate that details the associated costs. The estimate includes the consultation reservation fee, treatment fee, interpretation fee, etc.
④ Confirmation of payment
Once you pay the estimated amount, the medical institution will proceed with arranging the examination and surgery. If necessary, we will also support you in arranging accommodation.
During your stay in Japan
⑤ Arrival in Japan
We provide various services such as airport pick-up and drop-off and hospital support according to your wishes.
⑥ Examinations and treatments
We will proceed with examinations and treatments according to the plan. A medical interpreter will accompany you, so you can receive treatment with peace of mind.
⑧ Payment
After treatment is completed, you will be billed based on the actual cost.
After returning home
⑨ Returning home
We will also support you with the procedures for returning home, such as arranging air tickets and, if necessary, arranging transportation.
⑩ Aftercare
We will translate and explain the results of examinations and treatments to you.
For follow-up after treatment, we will introduce you to medical institutions in Japan and support you in re-examinations according to your wishes.